SAM™ (Smart Access Manager)

SAM sets the new standard in Access Management software with the most comprehensive solution for managing public-use technology within libraries. SAM is designed to support a library’s desire to implement a long-term technology plan that empowers patrons with self-service options, improves staff efficiency and recovers costs…all using the libraries’ Current Library Cards!

SAM is a scalable, fully integrated web-based system that interfaces with all leading Integrated Library Systems (ILS). Its state-of-the-art architecture capitalizes on the simplicity of a single centralized application built on the power of the Internet.

Comprehensive Access Management: Much more than Time, Internet & Print.

• Automated log on for patrons and visitors
• Session flexibility for when the library is not busy
• Card-less print, copy and fee/fine payments
• Self-service options for signing up / reserving PCs
• CIPA compliance without staff burden
• Special operating modes for important OPAC & Database resources
• Wireless authentication and session controls
• Detailed or statistical usage and financial reports
• Anywhere – anytime web-based administration

SAM is the Only Single-Source Solution:

	Authentication Manager SAM links with leading automation (ILS) software to give you maintenance free technology management with regard to patron information.
	Time and Session Manager SAM enforces your rules governing session length and frequency of patron computer use by both library cardholders and visitors.
	Sign-Up and Reservation Manager SAM makes it convenient for both patrons and visitors to reserve a patron computer while in the library, from work, or at home as well as on a first available basis.
	Print & Copy Control Manager SAM automatically applies your print limits and enables you to control or recover your print and photocopy costs.
	Internet Access Manager SAM recognizes patrons individually, automatically giving Internet access consistent with your Policy, each patron's choice, and applicable regulation (if any).
	Desktop Manager SAM eliminates application conflicts and keeps your computers reliably up and running with fully integrated state-of-the-art protection for your local and network drives.
	Report Manager SAM puts comprehensive usage information at your fingertips with easy-to-read reports to help you manage all library computer resources as well as financial transactions.
	Wireless Manager SAM can integrate such essentials as user authentication, session time, CIPA compliance and print cost recovery for wireless laptop users.

Staff PC Activity & Remote Control Manager

The PC Activity Manager is the only interface that the library’s public-service staff needs to learn with SAM. This powerful interface enables staff to access specified patron data, record payments, view all current computer activity and waiting lists and control a full range of functions over the public-use computers all from the convenience of their desk.

Other customer service functions from the staff desk include the ability to log people on and off, send messages, extend time or end a session, close a browser or shut down the PC.

With the PC Activity Manager’s “Visitor Card” button, staff can effortlessly issue time-limited cards to library visitors.

Centralized Web-based Administration

The state-of-the-art architecture that SAM has been built upon allows it to be configured conveniently through the Internet. This means it can be maintained from anywhere, at anytime. SAM’s architecture also allows client workstations to automatically pull down all changes and updates, significantly simplifying configuration changes, as well as provides a Safe Mode failover mechanism for when the Internet or server are offline.

SAM supports a multi-level hierarchy of views for configuration, maintenance and database access. Because of the centralized setup of SAM, library administration benefit from real-time “current activity” and financial transactional information reports for all locations over the web.

All this…plus the industry’s most innovative line of Self-Service Hardware Options

SAM offers APM™ (Account Payment Machine) and other Device Controllers that enhance your ability to manage cash within the library and permit users to pay for print jobs, photo copies and fees/fines with their SAM account.

SAM Sign-Up Stations along with various LED Displays empower your customers to manage their own place in line for computers without any staff involvement.

• Coin & Bill Pay Systems
• Account Payment Machines
• Copier Controllers
• LED Displays
• Internet Filter Appliances
• Wireless Gateways