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Introducing SAM 9.0!

Comprise is proud to introduce SAM 9.0!  Many of the enhancements in this version reflect our drive to make SAM more user-friendly for your patrons and more fault tolerant in the variety of network environments we encouter. As always, your valuable feedback has been an essential park in what makes SAM the best acess management product on the market.

Some New Features in SAM 9.0

SAM Themes

One of our most exciting 9.0 features is SAM Themes!  WIth SAM Themes you'll be able to create a look and feel that matches the style of your library.  And not just one theme, SAM Themes are specific to your library zone.  This means you can have a different theme in each PC area.  SAM 9.0 comes with 4 themes ready to go or you can easily create your own!

Smart Clients

With Smart Client technology staff won't have to worry about patrons being assigned to a PC that is not ready for them to use. Smart Client Patron PCs automatically report their condition to the Sign-Up Station and PC Acticity Manager (Staff Application).  Not only does an offline PC automatically put itself into "Safe Mode", but the Sign- Up Station removes it from the queue and notifies your staff and the PC Activity Manager notifies your staff.

SAM: Smart Access Manager

SAM is the most comprehensive solution for managing public-use PC technology in libraries. It can serve as the foundation for a long-term technology plan that empowers patrons with self-service, improves staff efficiency, and recovers print costs...all while using your current library cards!

SAM is a scalable solution that enables you to share limited computer resources among many patrons. This frees staff from constant involvement with the PCs and returns them to being librarians. Sharing the PCs establishes common Internet access for each patron according to your policy and in compliance with Federal and State Regulations.

SAM enables you to save paper, and control/recover print costs. Over printing and wasteful printing is a common problem in many libraries. With SAM you set common print policies for every patron. Free pages per day, black/white vs. color printing charges, and limiting the pages printed per job are all common policies that save paper and recover print costs.

SAM is the Total Solution for Managing Public PCs:

Authentication Manager

By linking with your automation software, SAM enables the patron to sit down at any public PC in your library and log on.

Sign-Up Manager

SAM's Sign-Up Station empowers patrons with self-service. Sign-Up Stations are dedicated areas where patrons can sign-up to use a PC. With Tru-Q technology, SAM assigns the next available PC to the next person waiting on the list.

Session Manager

Session Manager ensures that every patron receives the same amount of time on your public PCs. Consecutive sessions, daily log on limits, and overall time limitations are all features of Session Manager.

One advanced feature is Flex Time technology. This automatically extends a patrons time on your PCs when many of the PCs are not in use. All of Session Manager's features free staff from getting involved with managing how much time patrons and visitors spend on the public PCs.


Internet Access Manager

Internet Access Manager helps you maintain your own Internet policies, along with State and Federal regulated policies. Internet Access Manager is CIPA compliant and integrates with leading Internet filters, such as 8e6 Technologies.

Print Manager

Print Manager applies your print limits, enabling you to control or recover print costs. With Print Manager you have the option of giving daily free pages, charging for Black/White vs. Color printing, along with many other options. Not only can Print Manager recover print costs, but it can save your library paper by limiting the number of pages patrons can print at a time.  Also see our Wireless Print below!

Report Manager

Report Manager places statistical and/or comprehensive usage data at your fingertips. Every aspect of SAM can be generated into a report.

Comprise is dedicated to bringing you the information you need when you need it. Our real-time reports pay for themselves almost immediately, whether you need information for funding or you’re in the process of being audited.  All of our solutions integrate with your ILS and each other so that information is timely and accurate.


Staff - PC Activity Manager

 The PC Activity Manager is the only interface that the library's public-service staff needs to learn with SAM. This powerful interface enables staff to access specified patron data, record fine/fee payments, view all current computer activity and waiting lists and control a full range of functions over the public-use computers all from the convenience of their desk.

Other customer service functions from the PC Activity Manager include the ability to log people on and off, send messages to specific PCs, extend time or end a session, close a browser or shut down/restart a PC.

With the PC Activity Manager's "Visitor Card" button, staff can effortlessly issue time-limited cards to library visitors. Visitor cards are good for one day and can have their own session policies, print policies, or can be treated as a regular patron.

To automate getting a "Visitor Card" the library can purchase a Library Payment Center. This also allows the library to charge for the visitor cards which deters patrons constantly getting visitor cards for extra PC time.


Wireless Print (Optional)

SAM Wireless Print lets patrons and visitors use their own laptops to print in your library. This makes your computers available for persons without laptops, while still recovering print costs from the wireless users.

All you need to get started is the SAM Wireless Print Server software, wireless access, and a SAM Print Release Station. Users download the SAM Wireless Print agent to their Windows laptop from your website. They login with a patron or visitor ID to start printing. Payment is accepted at the Print Release Station through their SAM Account or COD, or through our Library Payment Center.

Centralized, Web-based Administration

SAM's state-of-the-art architecture allows it to be configured conveniently through the Internet while maintaining a high level of security. This means it can be configured and maintained from anywhere, at anytime. SAM's architecture also allows client workstations to automatically pull down all changes and updates, significantly simplifying configuration changes. SAM also is equipped with a Safe Mode if your network goes down.

SAM supports a multi-level hierarchy of views for configuration, maintenance and database access. This means that each member of your staff has access to only what they need to see; limiting the chance of human error. Multi-site network administrators benefit from SAM's centralized management with real-time "current activity" and financial transactional information reports for all locations over the web.



   
Comprise Technologies, Inc.   info@comprisetechnologies.com
Phone: 800.854.6822 Support: 800.531.0132 Fax: 732.291.3699


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